Trade accounts are available exclusively to qualified design professionals, including interior designers, architects, upholsterers, wallpaper hangers, and bona fide business entities.

All applications must be approved by Odette by Kelly Deck, which reserves sole discretion to accept, reject, or cancel accounts at any time without obligation.

We strive to ensure that all product prices listed on our website are accurate and up-to-date. However, errors may occur. In the event of a pricing error, we reserve the right to correct the price and will notify you promptly, even if your order has already been placed.

If a pricing correction is necessary, you will have the option to proceed with your order at the corrected price or cancel the order altogether. If we do not receive a response within a reasonable timeframe, your order may be canceled, and any payments made will be fully refunded.

Prices displayed on the website are subject to change without prior notice, and any promotions or discounts may be time-sensitive and subject to additional terms. We reserve the right to modify or discontinue products and pricing at our sole discretion.

• Full payment is required at the time of order using approved payment methods credit/debit card.
• Orders will not be processed without completed payment clearance.
• Failure or delay in payment may result in cancellation or delays in fulfillment.
• Odette by Kelly Deck reserves the right to conduct payment authorization checks for transaction validation.

Selling products exclusively for trade professionals to third parties are forbidden. Written consent is needed.

By using this website, you agree to take responsibility for any actions related to your account or use of our services. This means you agree to protect and hold harmless Odette Incorporated along with our team, from any claims, damages, losses, or expenses (including legal fees) that arise from:

• Your use of the website or its content.
• Any violation of these terms.
• Activities conducted under your account, even if unauthorized.

If a legal issue arises, we may choose to handle it directly, and we’ll ask for your cooperation if needed.

We put great care into the content and functionality of this website, but sometimes errors or interruptions can happen. The website and its content are provided "as is" without guarantees. While we strive for perfection, we can’t promise everything will always be flawless or meet every expectation.

To the fullest extent allowed by law, Odette Incorporated isn’t responsible for any issues like technical glitches, data inaccuracies, or problems accessing the site. If you have questions or need support, we’re always here to help.

Personal data is collected and processed in compliance with applicable data protection laws and is used solely for order processing and customer communication.

Customers are responsible for providing complete and accurate delivery information to avoid delays.